Terms and Conditions

Payment

Payment can be made by Visa, MasterCard, American Express and PayPal, which is to be paid in full at the time of booking.

Cancelling a session

In the event of your cancelling your session, 100% refund is available up to 24 hours prior to your confirmed session. A 50% booking refund will be issued if cancelling less than 24 hours prior to your confirmed session.

Non-attendance

Session fees are non-refundable and are charged full session price if you do not attend, cancel or reschedule a session before the confirmed session start time.

Rescheduling a session

You may reschedule your session at no charge more than 24 hours prior to your confirmed session. You can do so via your confirmation email you received by clicking the reschedule. Alternatively, if you have created an account, you can login via the website www.janejones.co. 

Rescheduling your session within 24 hours prior, you will incur a $20 change fee payable at the time of rescheduling. To reschedule within 24 hours prior to your session, please email bookings@janejones.co to request to transfer your session date.

Punctuality

To ensure you receive full benefit from your session, please log in to your session 5 minutes prior to your confirmed session start time. Your session video meeting link can be found in your confirmation email from Jane Jones. We do not want to disappoint you by not being able to use the full time time that you have paid for. Regardless of the session start time, you will be charged the full session price.

In the event that there are any technical issues from Jane Jones’ end, your session time will be made up at a mutually beneficial time which will be agreed upon by Jane and the client together.

High-Speed Mindset Change Process (PSYCH-K®) Disclaimer

The PSYCH-K® process is not designed to diagnose medical conditions, nor is it a substitute for medical attention or diagnosis, drug therapy, surgery, radiation, or other conventional medical interventions or mental health assistance. Medical exams and diagnostic evaluations by your physician or other mental health professionals are an important aspect for healing and wellbeing. This high-speed mindset change (PSYCH-K®) process is strictly limited to the modification of subconscious self-limiting beliefs. PSYCH-K® is a helpful resource and may offer benefits for many psychological and spiritual concerns. Please consult with a physician or mental health therapist if you are concerned about engaging in the use of PSYCH-K® processes.

Please understand that the work we do together is not a therapy, and by entering into this commitment you are affirming that you are emotionally stable, in sound psychological health, and personally responsible for all of your own decisions and commitments.

Confidentiality Policy

During a one-on-one session, notes will be taken and all information you share during our sessions will be kept strictly confidential as the laws permit.  

There are exceptional and rare circumstances beyond the normal boundaries of confidentiality:

  • Where a client is at immediate risk of causing serious harm to themselves or others

  • Where Statutory Law requires disclosure

  • When the practitioner is subpoenaed or summoned as a witness in a Court of Law

Privacy Policy

Your privacy is important to us. Jane Jones will not give or sell your contact details to any third party, nor use them for any purpose other than to send you updates or any major announcements relating to my work. We will never collect or capture any personal or private information without your knowledge. If you wish to either be removed from our list, or change your preferences, please follow the instructions at the foot of every email ‘unsubscribe’ or contact me via support@janejones.co. 

This privacy policy sets out how Jane Jones (“we/us”, to include those working with Jane Jones to develop and maintain this site, and promote her work) uses and protects any information that you give us when you use this website or, where applicable, otherwise join one of our mailing lists, events or groups. Jane Jones is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated November 15, 2020.

What we collect

We may collect the following information, but it is not limited to:

  • name

  • contact information including email address or phone

  • demographic information such as postcode, preferences and interests

  • other information relevant to surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will only do this if you have subscribed to an appropriate list.

  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

Success stories and testimonials

As a client you agree to allow the sharing of your success stories/ testimonials publicly through written formats. Names and identifying details will be modified to maintain anonymity whenever possible if requested. Written success stories/ testimonials may be included in brochures, websites, articles, blogs or other media suitable for written content. If you prefer your success stories/ testimonial not be shared, please make a request in writing so it may be noted and respected.

Video and audio file success stories/ testimonials may be shared publicly in all viewing/audio formats including, but not limited to, Webinars, Websites, YouTube, Vimeo, In-person viewing, or other video/audio sharing methods. Because these methods will show your image and your voice will be heard we make no guarantee, nor warrant who will or will not have access to your video/audio file. Software available in the market place makes it possible for video/audio information to be dubbed, spliced, or used without our knowledge or permission. Therefore, use of any video/audio files will be posted/shared only with your express permission either in writing or given verbally.

Our privacy policy is subject to change without notice and can be viewed on this page at any time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate which (if any) of our lists you would like to join for direct information/marketing purposes

  • if you have previously agreed to us using your personal information for direct information/marketing purposes, you may change your mind at any time by emailing us support@janejones.co.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may very occasionally use your personal information to send you promotional information about third parties which we think you may find interesting. You may at any time:

  • request details of personal information which we hold about you under the Data Protection Act(s) currently in force. A small fee may be payable.

  • request that we make changes to the information we hold to ensure that it is accurate and up to date. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible – we will promptly correct any information found to be incorrect.

  • ask that we delete your information if we do not have a good cause to retain it; or

  • otherwise object to the way in which we use your information.

If you wish to exercise any of these rights, or if you have any questions about our use of your information, please email us support@janejones.co.

Copyright

© 2020 Jane Jones. All rights reserved. This website and its content is copyright of Jane Jones, and other copyright owners where indicated with their permission or, for library images, under the appropriate licences – any commercial licences are non-transferable. Unless otherwise stated any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only;

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;

  • however, where possible, material is re-usable under appropriate Creative Commons licences, which will be cited on and linked from the appropriate pages.

You may not, except with our express written permission, or permitted by the appropriate Creative Commons licence cited on the page in question, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.